Frequently Asked Questions

Five Dimensional Space (Guangdong) Balloons Co., Ltd., established in 2005 in Chaoan county,Chaozhou city, China.

Does your products can be customized?

Yes, customized logo or customized shape both ok. We are professional manufacturer and customized service is supported by our designer. So send us your design and we could make the special balloon for you.

Where is your company and factory located?

Our factory is located in Chaozhou city, Guangdong Province, China. And our office is located in Guangzhou city, Guangdong Province.

Can you send samples for us?

Sure, we could send you the free samples to check the quality.

What’s the minimum order quantity?

It’s depend on your item. Different item with different MOQ. Generally we request 100pcs per design.

How long is the mass producing?

For stock items, preparing time is 2-5 days. For customized balloon, it based on your quantity, design and colors.

How about delivery?

The regular goods take about 7 to 30 days after receiving deposit, it depends on the quantity of goods.

How can we process the order?

Firstly, catalog can be sent for your reference. Secondly, choose models you like and quantity you need. Thirdly, price list and PI will send to you. Lastly, after you confirm the order, goods will be prepared for you after we receive your payment. According to the quantity, goods arranging time is about 3-5 days.

What kind of payment you accept?

Trade assurance, Western Union, T/T are available for us.
Scroll to Top